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Website Privacy Policy

  


Last modified: September 2022


Introduction


Cimsa USA LLC. and its affiliates (“Company” or “We“) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.cimsausa.com  (our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text,      and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or      through any other means, including on any other website operated by      Company or any third party (including our affiliates and subsidiaries); or
  • Any third party      (including our affiliates and subsidiaries), including through any      application or content (including advertising) that may link to or be      accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website.  If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at info@cimsausa.com. California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may      be personally identified, such as name, postal address, e-mail address,      telephone number, or any other identifier by which you may be contacted      online or offline (“personal information“);
  • That is about      you but individually does not identify you, such as product purchasing      preferences and purchasing volumes; and/or
  • About your      internet connection, the software and equipment you use to access our      Website, and usage details.

We collect this information:

  • Directly from      you when you provide it to us.
  • Automatically as      you navigate through the site. Information collected automatically may      include usage details, IP addresses, and information collected through      cookies.
  • From third      parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that      you provide by filling in forms on our Website. This includes information      provided at the time of registering to use our Website, subscribing to our      service, posting material, or requesting further services. We may also ask      you for information when you enter a contest or promotion sponsored by us,      and when you report a problem with our Website.
  • Records and      copies of your correspondence (including email addresses), if you contact      us.
  • Your responses      to surveys that we might ask you to complete for research purposes.
  • Details of      transactions you carry out through our Website and of the fulfillment of      your orders. You may be required to provide financial information before      placing an order through our Website.
  • Your search      queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your      visits to our Website, including traffic data, location data, logs, and      other communication data and the resources that you access and use on the      Website.
  • Information      about your computer and internet connection, including your IP address,      operating system, and browser type.

The information we collect automatically may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our      audience size and usage patterns.
  • Store      information about your preferences, allowing us to customize our Website      according to your individual interests.
  • Speed up your      searches.
  • Recognize you      when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or      browser cookies). A cookie is a small file placed on the hard drive      of your computer. You may refuse to accept browser cookies by activating      the appropriate setting on your browser. However, if you select this      setting you may be unable to access certain parts of our Website. Unless      you have adjusted your browser setting so that it will refuse cookies, our      system will issue cookies when you direct your browser to our Website.
  • Web Beacons. Pages of      our the Website and our e-mails may contain small electronic files known      as web beacons (also referred to as clear gifs, pixel tags, and      single-pixel gifs) that permit the Company, for example, to count users      who have visited those pages or opened an email and for other related      website statistics (for example, recording the popularity of certain      website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our      Website and its contents to you.
  • To provide you      with information, products, or services that you request from us.
  • To fulfill any      other purpose for which you provide it.
  • To provide you      with notices about your account, including expiration and renewal notices.
  • To carry out our      obligations and enforce our rights arising from any contracts entered into      between you and us, including for billing and collection.
  • To notify you      about changes to our Website or any products or services we offer or      provide though it.
  • To allow you to      participate in interactive features on our Website.
  • In any other way      we may describe when you provide the information.
  • For any other      purpose with your consent.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our      subsidiaries and affiliates.
  • To contractors,      service providers, and other third parties we use to support our business.
  • To a buyer or      other successor in the event of a merger, divestiture, restructuring,      reorganization, dissolution, or other sale or transfer of some or all of Cimsa USA LLC’s assets, whether as a going concern or as part of bankruptcy,      liquidation, or similar proceeding, in which personal information held by Cimsa USA LLC about our Website users is among the assets transferred.
  • To fulfill the      purpose for which you provide it.
  • For any other      purpose disclosed by us when you provide the information.
  • With your      consent.

We may also disclose your personal information:

  • To comply with      any court order, law, or legal process, including to respond to any      government or regulatory request.
  • To enforce or      apply our terms of use, our operating      company’s Terms of Sale and other      agreements, including for billing and collection purposes (including      credit applications).
  • If we believe      disclosure is necessary or appropriate to protect the rights, property, or      safety of CIMSA USA LLC., our customers, or others. This includes      exchanging information with other companies and organizations for the purposes      of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking      Technologies and Advertising. You can set your browser to      refuse all or some browser cookies, or to alert you when cookies are being      sent. To learn how you can manage your Flash cookie settings, visit the      Flash player settings page on Adobe’s website. If you disable or refuse      cookies, please note that some parts of this site may then be inaccessible      or not function properly.
  • Promotional      Offers from the Company. If you do not wish to have      your email address/contact information used by the Company to promote our      own or third parties’ products or services, you can opt-out by sending us      an email stating your request to info@cimsausa.com.      If      we have sent you a promotional email, you may send us a return email      asking to be omitted from future email distributions. This opt out does      not apply to information provided to the Company as a result of a product      purchase, or other transactions.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@cimsausa.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

Accessing and Correcting Your Information

You can review and change your personal contact information associated with your login by logging into the Website and visiting your account profile page. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@cimsausa.com

Copyright © 2025 CIMSA USA - All Rights Reserved.

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